How do you reopen a closed dispute? I filed a dispute about 2 items which were closed, pretty much stating not in my favor. But the 2 items I filed.. it didn't work and I want to reopen the case for "item not as received". How would I go about this?
I also tried opening the case but it just leads me to the case which is closed, doesn't have an option of reopening either.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you. They may decline citing policies but if you say what happened then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary. Kudos / Solution appreciated.
