I am a shoe reseller and have used paypal as the service to receive the money, and recently I have been banned from the service for being underage. I used a debit card to transfer all of my money off of and I would like to delete this card as it holds very sensitive amounts of money, but I am unable to do so. It is also not allowing me to delete the account. Is there a fix to this?
Thank you for your post and welcome to the Community Forum!
If you created your account when underage, the account was probably permanently limited. If that is the case, you would not be able to close the account. Regarding your card, you would still be able to use it outside PayPal but the card cannot be used on our platform anymore. You can request for the card to be removed once you've turned 18 years old.
