My bank and card issuer opened a dispute over a number of transactions suspected as a scam. One of those, genuine, had been disputed as 'unauthorised' through the PayPal system, the Ebay purchase. I apologized ebay seller and asked the dispute to be closed over this particular transaction. However, the item had not been received in 3 months, money-back guarantee elapsed, and resolution had not been requested in 60 days, because it took Paypal automated system 75 days term. Now when dispute closed and authorized transaction has been confirmed, seller received money and refuses responsibility for undelivered item - cannot be caught by Ebay. Is there a chance to start a new dispute through Paypal on grounds of undelivered product, once it has been asked to close the dispute back in a time for a different reason? Thank you in advance, folks!
