During the coronavirus, I have been trying to escalate my dispute to a claim because the buyer is not responding. Everyone says to click the button but there is no button for me. I don’t know what to do?
Hi @Nickschanke, I hope you're doing well! Escalating a dispute to claim is highly effective using a browser. The link below is the process of escalating a claim and where to escalate it. I hope this helps! Stay Safe.
Hi warren I have the same issue the escalate option is not seen even on a web browser. No one is available when u called and no one is replying messages in message center. Would the claim close if not escalated? How do I go about escalating ??
Hello @alx0606, sorry for that inconvenience. May I ask what type of dispute did you file? Is it Item not receives, significantly not as described or billing issue?
I just had the same problem earlier today when trying to complete it on my phone browser so I tried it on my laptop after and the submit button was there!
