How to get a refund from a free trail supscription?(ultimate guitar)

Pancake2424
Contributor
Contributor

Hi all,

So I tried a 'free' trial of the services from this website called Ultimate Guitar. The website didn't give any impression at all that after the free trial was over they would charge my pay pal. Contacted support to try to get a refund after they charged me telling them how it was deceptive. And they just gave me their standard " Unfortunately, according to our TOS, we do not issue refunds for monthly subscriptions. "

 

I know on my end I should have been more careful and unlinked my paypal before they could charge me. With other vendors at least they mention they would charge me or have given me the refunds when I forgot to cancel in time.

 

Is there any way I could open a dispute to try to get a refund? Under which category though?

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