How to escalate Dispute to Claim?
HeddaKC
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Posted on
Aug-26-2019
03:42 PM
Hi - How do I escalate a Dispute to a Claim? I'm in this back-and-forth with a bogus seller who keeps promising a refund but always delaying. He can keep that going just by responding to my messages. There is no "Escalate" button when I view the transaction page. I'm REALLY getting **bleep** off. Please help?! (I've been a PayPal customer long enough to remember when I could actually CALL them).
1 REPLY 1
PayPal_Donna
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Aug-29-2019
06:11 AM
Hello HeddaKC,
Welcome to the PayPal community and thank you for your post.
You can escalate a dispute to a claim by completing the steps listed here.
-Donna
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