How to escalate Dispute to Claim?

HeddaKC
Contributor
Contributor

Hi - How do I escalate a Dispute to a Claim? I'm in this back-and-forth with a bogus seller who keeps promising a refund but always delaying. He can keep that going just by responding to my messages. There is no "Escalate" button when I view the transaction page. I'm REALLY getting **bleep** off. Please help?! (I've been a PayPal customer long enough to remember when I could actually CALL them).

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello HeddaKC,

 

Welcome to the PayPal community and thank you for your post.

 

You can escalate a dispute to a claim by completing the steps listed here.

 

-Donna

 

 

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