How to edit the refund amount of a currently opened case.
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Hi,
I opened a case for a partial refund by a mistake, but I want it to be a full refund.
How should I do it?
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Disputes
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Hi @MEIT,
You may need to contact our customer support to correct this, but you can also try escalating the dispute to a claim which allows PayPal to get involved in resolving the situation. Here's information on how to do this:
How do I escalate a dispute to a claim?
If you need additional assistance, please contact our customer service by following the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter. I hope this helps and thank you for joining the Community!
Michelle
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