How to cancel escalated dispute

[ritikdokania]

A dispute arised between me (seller) and a buyer. At first we were not able to reach any agreement so I (seller) escalated the case. But now we reached an agreement. Can the buyer cancel the case now ? If Yes, how ?

[nevadasmith]

buyer has to find the case and if this is an  option

[ritikdokania]

Thanks for the reply. Yes I meant from the buyers perspective. Is there any option to cancel the case after it is escalated?

[kernowlass · Accepted solution]

@ritikdokania

https://www.paypal.com/us/smarthelp/article/as-a-buyer,-how-can-i-close-my-dispute-faq1782