How to avoid claims with local collection and paypal payment

[guillermooctavi]

Hello, 

First time using Paypal to receive funds.
I am selling a set of kitchen furniture and was contacted by a buyer who wants to pay me for paypal and send a moving company to pick up the furniture. 
However, being a local pickup I would not have a tracking number to provide to Paypal to confirm that the delivery was made. 
What is the risk that subsequently the buyer submits a claim that the merchandise was not shipped? 
The transaction was not published by ebay or amazon, it was a local advertisement. 
Thank you in advance for your help

Guillermo

[sharpiemarker · Accepted solution]

@guillermooctavi 

In your case, it looks like you will need proof of delivery. But if they filed Significantly Not As Described dispute, you're not protected so you may be responsible for accepting a return and then refunding the customer. 

"Proof of Delivery (for tangible items)" is online documentation from a shipping company that includes all of the following:

• The date the item is delivered.
• The recipient's address, showing at least the city/state or postal code (or international equivalent).
• Signature Confirmation as described below for payments of $750 USD or more (or the following equivalents), save for Sellers having a PayPal Account registered in Albania, Andorra, Bosnia and Herzegovina, Croatia, and Ukraine to whom such requirement won’t apply):

Currency	Amount	Currency	Amount
Australian Dollar	$850 AUD	New Zealand Dollar	$950 NZD
Brazilian Real	R$1,750 BRL	Norwegian Krone	4,600 NOK
Canadian Dollar	$850 CAD	Philippine Peso	34,000 PHP
Czech Republic Koruna	15,000 CZK	Polish New Zloty	2,300 PLN
Danish Krone	4,100 DKK	Russian Ruble	27,000 RUB
Euro	550 EUR	Singaporean Dollar	$950 SGD
Hong Kong Dollar	$6,000 HKD	Swedish Krona	4,950 SEK
Hungarian Forint	170,000 HUF	Swiss Franc	700 CHF
Israeli New Shekel	2,700 ILS	Taiwan New Dollar	23,000 TWD
Japanese Yen	¥77,000 JPY	Thai Baht	24,500 THB
Malaysian Ringgit	2,500 MYR	U.K. Pound Sterling	£450 GBP
Mexican Peso	$10,000 MXN	U.S. Dollar	$750 USD

Read PayPal Seller Protection Program:

https://www.paypal.com/al/webapps/mpp/ua/useragreement-full?locale.x=en_AL#9

You may also want to look up the buyer protection program that would apply to you and the buyer according to what country they are located in:

https://www.paypal.com/al/webapps/mpp/ua/legalhub-full?locale.x=en_AL

Perhaps the best bet is to do cash and carry and not use PayPal at all.