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Yes. I spoke to Angel from PayPal last week. She agreed to re-open my dispute and then they closed it on Sunday (of July 4th holiday) again siding with seller. I got the phone call and email I was waiting on from the USPS yesterday (Monday) and now PayPal won't reopen my dispute... even though USPS has confirmed the fraud.
They are awful... ordered May 12,, money taken out of account same day..their original email closed.. keep saying it's on it's way.
If paypal doesn't refund my money will do it thru the credit card. And agree with tracking.. number shows no action.
Stay away from them!
Why PayPal is allowing them to continue to scam us is beyond me. How are they able to show fake tracking? I don’t understand but I’m not giving up. I’ve got a call in to PayPal and will talk with an actual person. Hopefully they can give us an answer. What about stopping payment on the charge through our credit card?
Here's how they're doing it.
Someone from Lincoln, Nebraska places an order
When the customer emails them, they say the order has shipped but the system in down so they can't get a tracking number
Then, they find a Tracking ID for a package shipped to Lincoln, Nebraska. (or... they ship something small to Lincoln, Nebraska)
They provide that Tracking ID to the customer or to PayPal if a dispute is opened
PayPal closes the dispute and sides with the seller
According to the USPS yesterday, THIS IS A HUGE BAIT AND SWITCH SCAM that's going on right now with lots and lots of sellers.
Not sure what's going on with PayPal. I use them when I can because I always understood they offer another layer of protection. I was wrong.
Good news my purchase from yokawa limited finally arrived .. I am sure now that covid19 was the delay.. it sat in long beach for nearly 2 months before being sent to my post office .. so everyone don't give up and wait pateintly
My guess is you pressed hard enough, they finally broke down and decided to ship you something. There are WAY TOO MANY incorrect Tracking ID's with this company to think anything but. When push came to shove, they cut their losses and sent you a package.
Good for you though. I'm happy you've been compensated for your trouble. 🙂
I think they're a fraud. The seller provided two tracking numbers for the same order. First one (9261290982186726381714) is not shipped, and the second one (9405511200829102843208) shows delivered to a fake address. I had filed claim with PayPal but was denied because seller provided a tracking number with fake address showing "delivered." This is not correct as I checked twice with our local post office as well as with neighbors. I paid via PayPal Balance unfortunately, so can't complain to the bank or credit card company. Lost $130 but learnt a valuable lesson.