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Since I reacted on 28 July to the scam dated 15 July, there was no "confirmation" of delivery. The system for tracking in China is useless, and since I learned that months ago, I never knowingly order from a Chinese online company.
Here, I was charged and they collected b/c they repeated a scam I defeated months ago, thinking I did not need to change my cc. fixed that.
I do not even know what they were claiming to sell. For all I know, they simply take the cc from some trivial purchase and then reuse the cc#
Can anyone tell me what they were trying to sell? (or what you thought you were buying?)
By the way, I've found the name in a registry of Hong Kong companies, but no contact info, no email, no web address.
You'd expect more from PayPal.
I know I did.
Now PP does not have my cc on file.
If anyone can find an attorney to take this on, as a class action, I will join. This kind of dishonesty harms us all. (10,000 people getting scammed 47.87 each loses us a total of ~half a million dollars! Not Bernie Madoff but way more than Ponzi)
Don't give in get the tracking number and track it either USPS or ups will provide you with where it was not delivered to.. they cant tell you where but they can confirm it was not you
I convinced PayPay to re-open my dispute only to have them close it again today just BEFORE getting a call and an email from USPS letting me know that indeed the package shipped had nothing to do with me or my address. I am DISGUSTED in PayPal. I even told them about this forum and to come check it out for others who have had this happen.
So today, I filed a complaint with the FBI Internet Crime Complaint Center and I filed a Mail Fraud complaint with USPS. I also sent an email to Yokawa Network Limited letting them know. In that filing, I let them know PayPal's inability to research the problem. Last, I rated PayPal's dispute process as terrible and added a copy of the email I sent to Yokawa.
What was PayPal's reasoning for not supporting your claim? Did you actually speak with someone? I was thinking of the Better Business Bureau, Yelp and FTC. Keep us posted on how you make out.
Ive recently feel for it as well and put a dispute into Paypal and they closed the case. Their website doesnt even exist and Ive told my bank about it so I dont know whether they are able to retrieve the funds or not.