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I just did the exact same thing and came back from USPS with documentation of never being delivered to my address. I have sent it to Paypal after they denies my dispute. Im going to keep at this until they give my money back.
I purchased 2 fabric raised garden beds from what was supposedly a company name Transparentrain but then it goes to another website burral with no contact information and the email support at findushelps.com is not valid. Why would Paypal continue to work with them if they are obvious scam artists?
Wow now first I seen about the helpufind because my money actually went to a <removed> ...funny ..not all of those words go together with a @ but for some reason can't say it here .