How much time to lift account limitation?

manoaratefy
Contributor
Contributor

Good morning,

 

My account was limited and I was providing required information a week ago. Today, I see that my account limitation removal is still pending PayPal review. Usually, it takes how much time?

 

Thanks in advance.

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6 REPLIES 6

nevadasmith
Advisor
Advisor

kernowlass
Esteemed Advisor
Esteemed Advisor

@manoaratefy

 

Can take weeks, you could phone them for an update?


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szewai
Contributor
Contributor

What should I do if I cant call them and I am not in US now.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@szewai

 



have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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manoaratefy
Contributor
Contributor

Good morning,

 

I've contacted via Twitter as I can't call them. They told me that my request is escalated. But almost one week later, still no evolution of my case. Smiley Sad

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kernowlass
Esteemed Advisor
Esteemed Advisor

@manoaratefy

 

As i said may take weeks.


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