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How long to verify identity? ID review time?

Member

How long to verify identity? ID review time?

It’s been almost a week since I submitted all of the required documents to lift the account limitations. I have been waiting for my ID copy to be verified. I submitted a clear, legible photo. Paypal has not responded to any of my emails and I’m beginning to get frustrated. I use PayPal often and need access to my account. Can anyone at paypal help me with this or give me some insight on why this is taking so long? Thanks.

1 REPLY
New Community Member

Re: How long to verify identity? ID review time?

I feel your pain, i submitted proof of address over 5 days ago now and im still waiting for it to be checked! The service is so slow and the email system just fires out automated responces. Ive tried the facebook messaging and been told ill recieve a reply soon, 48 hours on im still waiting!