How long do PayPal take to review documents?

PhilipChris69
Contributor
Contributor

I have been trying to lift the initial receiving limit of £1,900 per year. To do this, PayPal required documentation to be sent to them as proof of identification and address. As a genuine seller, I had no problem doing this, and I uploaded scanned copies of my passport and recent bank statement for PayPal to review.

 

However, the problem is that this is taking a very long time with no clear indication of when the review will be finished. I uploaded the documents almost two weeks ago. I was told that the review would be finished within 48 hours (obviously this information was extremely innacurate). I have tried to contact PayPal, but I only received a generic response - "we are still reviewing your account. Thank you for your patience". That's great, but this didn't answer the question of how long this will take, be it several more days, weeks or even months!

 

I would just like some clarification as to how long I should expect to wait until this review is complete? At the moment there is no clear answer, and I am keen to start selling again but I cannot until the review is complete and the receiving limits are lifted.

 

Thank you in advance.

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122 REPLIES 122

MR234
Member
Member
Ive got money in my PayPal balance and i have been given limitations and its really annoying ive submitted documents and waiting in live chat que for 1 day i need help this is bad customer service i need my limitations lifted as i need to withdraw my money.
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I’m having the exact same issue, can’t access any of my money
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Proof Submitted but still they are asking me proof and I don't have any PayPal email or any other options in PayPal to submit proofs.. please help and resolve my issues... 

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