How is a Visa card approved?

Casti
Contributor
Contributor

My account has been suspended and a message has been sent, saying that if you add your visa card to your account and confirm it, the restrictions on the account will be removed. I added a card to my account, but I did not understand the confirmation during the wrong 4-digit code I tried a lot of code to try again after a while wrote, I learned by contacting the 4-digit code, but I do not know how to confirm, $ 1.95 pulled from my paypal account.

I contacted the bank and learned the 4-digit code, sorry I have bad English.

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7 REPLIES 7

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Casti 

 

Go to the Wallet page and click on the card on the left side and there should be something on the right side that allows to you to enter the 4-digit code.  

 

If you try to enter the code too many times, the system will remove the card, then you have to call customer service to reset the card so you to add it again and do the confirmation step again with the 4-digit code.

 

Once you successfully confirm the card, a refund will issued and it may take a week, up to 30 days for the refund to be posted by your card.

 

If you need to contact customer service:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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Casti
Contributor
Contributor

Paypal pulled $ 1,95 from my visa card*

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Casti
Contributor
Contributor

I entered my wallet and clicked on the card that appears on the left, but there is no process.

https://i.imgur.com/McHVQeE.png

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Casti wrote:

I entered my wallet and clicked on the card that appears on the left, but there is no process.

https://i.imgur.com/McHVQeE.png


Ok then it appears you're good to go then. You don't have to do the 4-digit code thing. I guess in some countries the 4-digit code is not required. Just the temporary charge which will be refunded or released in a few days. 

 

It doesn't say anything about a 4-digit code to add a card in your country. AZ is the PayPal country code for your country.

https://www.paypal.com/az/smarthelp/article/how-do-i-add-a-card-to-my-paypal-account-faq826


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Casti 

 

OK, the $1.95 charge supposed to happen to test if your card is valid or not but you also have to enter the 4-digit code for the card in the Wallet page of your PayPal account.


Kudos & Solved are greatly appreciated. 🙂
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Casti
Contributor
Contributor

Yesterday when I tried to confirm, $ 1.95 was withdrawn from my visa card

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Casti
Contributor
Contributor

The limitation on my account has not been removed, I sent my ID to your team 6 days ago, but they didn't return, they've been reviewing my ID for 6 days and they're working really slow.

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