How do i get a refund from paypal- credit card transaction in EBAY???

chewkhen
New Community Member

i made n EBAY purchse and paid with local credit card via Paypal .  Now the seller has not even ship out since the day i paid ie 31Jan2019.

 

I have tried contacting ebay but they always refer me to paypal . and paypal resolution did not display my transaction in the SUmmary/Activity details simply because its an ebay transaction and not a direct paypal transaction. Each time i called paypal hotline , it always the same voice guided FAQ

 

Who can actually help me ...?   

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@chewkhen 

 

If you need to open a dispute for a 'guest buyer' transaction then you can.......


1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.