We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
How do I remove a credit card so I can close my account
I've been trying for months to remove a credit card from my account - one that was never confirmed. I've gone to account setting> money, banks and cards, clicked edit by the only card on the account, and click remove card. When I do, the next prompt asks if I am sure and I click the remove this card button. After all of that, I am created with the message "There's a problem with your account. Please go to the resolution center so we can help you resolve this quickly." I proceed to the resolution center and see no resolution to my problem. Emails have been auto replied to and I just want to remove the card and close the account.
And no I don't have any automatic payments/ subscriptions.
Could someone help me with this? What am I missing?