How do I get a refund?

[Eleanorgreenall]

Returned an item and sent emails to supplier asking for a refund and not replying. Paypal won't raise as a dispute as I had another issue with the supplier which I foolishly closed as that was rectified. Paypal say can't raise another one? So how do I progress a refund. Thank you

[kernowlass]

@Eleanorgreenall 

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?

[Eleanorgreenall]

Thank you. I have contacted PP they won’t open another dispute and I paid through PP credit, so unable to do a chargeback. Looks like I am going to have to put it down to experience.