How do I delist an email address?

ColdWarG
Contributor
Contributor

Apparently someone didn't listen.

 

I have two email address's, one that is associated with my PayPal account, and one that isn't.

 

Someone used the other email account to set up a PayPal account.

 

I was under the impression that the account had been closed due to the fraudulent nature which the account was created.

 

I got an email requesting that I update the credit card on that account.

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3 REPLIES 3

PotpotHo
PayPal Employee
PayPal Employee
Hi @ColdWarG Here's on how you can remove email address on your PayPal Account. https://www.paypal.com/us/smarthelp/article/how-do-i-change-my-email-address-faq1797 Thank you
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ColdWarG
Contributor
Contributor

That is NOT the correct answer.

 

Someone used my email address to set up a PayPal account.

 

I cannot now use that email address as a secondary email for MY PayPal account, system says "email address in use".

 

I need PayPal to remove that email address from the FRAUDULENT PayPal account and return the use of the email address to ME.

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ColdWarG
Contributor
Contributor

Also, this is still outstanding.

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