How can I speak to a representative?
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I have tried calling and messaging about a wrongful permanent account limitation. The phone system always says my "inquiry is not support by phone at this time" and hangs up on me. I only ever get unhelpful automated replies to my messages.
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Account Limitations
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If you don't think we can help then your options are..........
Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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I have tried live chat but it always says to try back during business hours (even if I am trying during business hours). I am going to try reaching out on social media since messages/emails only result in automated replies with suggestions I've already tried.
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Can only give you the options, if they don't work then sadly not a lot we can do about it is there.
I would keep trying, others manage to get through after a wait.
Advice is voluntary.
Kudos / Solution appreciated.
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