I purchased a Jacket on 27th December 2020 which was delivered on the 30th December. I returned it to them on the 31st december and it was received on the 4th of January.
It's now been a week and half and the seller has acknowledged they've received the item, it was signed for delivery, but not issued a refund. They haven't responded to further emails.
I spoke to PayPal who said they will not be able to open a dispute because the correct item was received, then returned.
How can I get a refund?? This is ridiculous and I think this needs to be an option for disputes. The item was not cheap so i'm worried I won't even get my money back.
The payment on my card just shows as 'paypal' so I'm not sure if they'll be able to do a chargeback?
