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How can I email PayPal customer service directly?

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Contributor

How can I email PayPal customer service directly?

Hi there, I have a open case with PayPal and the seller and I have been emailing the seller for her contact number as the request from the courier in order to ship the product back to her. But she keeps ignoring my email and I can’t ship the item back with her contact number. I can’t email PayPal to report the situation. Is there any way I can send PayPal customer service directly to update the situation? Thank you
1 REPLY 1
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Esteemed Advisor

Re: How can I email PayPal customer service directly?

@Stephanieyttang 

 

Have you escalated to a claim and won the claim?

If you have then normally paypal tell you the address to return the item to.

If the seller does not provide one then you 'should' win the claim.

 


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