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Holds

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New Community Member

Holds

Ebay has been holding my payments it’s been 21 days and there still holding my money. What should I do. I need the money from the sale in order to ship the item.
1 REPLY 1
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Esteemed Advisor

Re: Holds

@Anthonyb177 

 

You shouldn't be listing items you can't ship as soon as the buyer has paid.

The new seller hold is between you and paypal and has nothing to do with the buyer.

If you don't ship promptly then the buyer may open a dispute for non receipt of item and your 'new seller hold' go on even longer or have limitations.

If the funds are showing IN your paypal balance but on hold then normally funds are released when tracking shows delivery of the item + 1 day OR 21 days if you don't send with tracking.


Advice is voluntary.
Kudos / Solution appreciated.