Highlife Technology Ltd.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anyone else have issues with this company? When you Google Highlife Technology, numerous claims & disputes pop-up along with the contact email that is associated with the company & listed on the Details About The Shipment email that was sent from <removed> email.
The DHL tracking information seems bogus, so I copied the tracking number & pasted into the DHL website, instead of using the dummy DHL Link
they provided in the email. They appear to also be listed as MeetPro & another email they use for customer support
If there are so many fraudulent claims & disputes, why is PayPal allowing them to operate as a partner?
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
They sent me another message today saying that they have sent the items (with the same tracking number they sent to me 12/28/19) I will not use their BS link as it should show up on USPS if it has sent....I checked on USPS and it still says that a label has been printed, but hasn't been shipped. Below is the BS letter they sent me today.... NEVER AGAIN! As soon as this is resolved I will be closing my PayPal account that I have had since 2000.
Dear Karena <removed>,
Thank you so much for placing your order. Your order number is 1849970655268 and the product name is 6 "lake blue -8 tone lotus drummer beat steel tongue ebony drum;HOT SALE-Alloy Steel Tongue Drum-(BUY 2 SAVE $26 AND FREE SHIPPING).
We are glad to tell you that your order has been shipped by the carrier China Post. The tracking number of your order is LW289901511CN. You can track your parcel information here: https://www.17track.net/?nums=LW289901511CN&fc=3011&sc=0. Please wait one or two days to wait it to update the status.
If you have any questions, please contact us at any time and we will assist you in tracking your parcel.
We are always ready here to help you!
Best regards.
(This email undertakes by 17 track, please do not reply to this email.)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
In their defense, it could be technically true. They probably use a courier service that sends the package to the United States and then ships via Fedex or USPS, so until it arrives in the United States, the label will have been printed, but not used. And there are a lot of delays that can happen on that first leg, including ships waiting in docks due to tariffs. That said, because the process is so opaque, I suspect that they use it to cover not shipping the item until much later than they claim.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Well I think 3 weeks is more than enough time to show in the USPS system. I had another company send something to me with China Post and it showed up in the USPS system within 1 day and I received it about a 2 weeks later.....They also sent the shipping confirmation confirming that it had been shipped....
the online store added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.
Shipper | China Post |
Tracking number | LW327995074CN |
Shipping status | Shipped |
If you have questions about the shipment, please contact
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I ordered the Lawrence Smart Robot and paid via paypal. The money was taken from Paypal and it showed a charged from HIGHLIFETEC.
Payment details
For your purchase on December 4, 2019
Details
Hot sale-Smart Lawrence Special Deal (Free Shipping)-Buy 2 Save $24 - BLUE / UPGRADE
$59.99 USD
Now and Paypal the transaction is missing along with the money for this item.
Subtotal
$59.99 USD
Total
$59.99 USD
The transaction will appear on your statement as PayPal * PAYPAL *HIGHLIFETEC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
https://www.paypal.com/webapps/mpp/first-dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Trying to figure out what the hell these purchases are in My Money Archives
- Uber tech in Payments Archives
- Little Two Dt Technology Co LTD dispute in Disputes and Limitations Archives
- Trying to get a return address for refunds from Yi Ting Technology in Disputes and Limitations Archives
- Help in dealing with a company that states they are "a PayPal service" and use the PayPal logo. in Disputes and Limitations Archives