Hi I need help please
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I contacted the seller but still no response:(
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Is there a payment transaction in your PayPal account activity at least? If not, and you paid with credit card, you may want to call card issuer up to dispute.
If there is a payment transaction, click it, then click "Item Not Received" to open a dispute with PayPal.
Kudos & Solved are greatly appreciated. 🙂
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Hi on PayPal yes there is!
the seller not responding and now I went to search for scam website and I can see it’s a new website created 12 days ago !
andthere are screenshots of reviews that were posted on 2019 !
i was scamed:/
thank you for trying to help me
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How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
https://www.paypal.com/webapps/mpp/first-dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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- Hu I solved it with PayPal !
email PayPal !
i really appreciate their work !
Thanks to everyone for those who replied to this board ! Thank you
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