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I bought a piece of furniture in my FB feed (never again) I paid 100 dollars to the merchant. The date of purchase was 4/10/21 The tracking number stated it was delivered on 4/9/21 which that was impossible. The merchant stole my money never answered the e mails and I put in a dispute in the resolution center. The resolution center said it was authorized and delivered. and closed the report. I do not know what to do to get my money back It will not let me reopen the case. I cant seem to get it thru paypals head that it you order something on 4/10/21 how is it delivered on 4/9/21. Can someone help me to get my money back. TY Joyce
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Hello @joyce314,
Welcome to the PayPal Community!
I'm sorry to hear about the trouble you've experienced with your dispute. I recommend contacting Customer Support for assistance. You can contact support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.
I hope you're able to reach a resolution soon.
- Meghan
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