cancel
Showing results for 
Search instead for 
Did you mean: 

Help

osmicemir
Contributor

Help

my account was hacked last night and transactions were made to see if it could be reversed
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Help

@osmicemir 

 

if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.



Advice is voluntary.
Kudos / Solution appreciated.