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Hi @Bec0149
I understand that the transaction is showing the debit on your Savings account. Is there a card associated with that account that may have been used by a family member or a friend you trust? There are cases when a card is entered online for a purchase. It just so happened that the website is using PayPal to process orders from their customers. This causes the debit to appear with PayPal's name on your statement. We call such payments as guest payments.
We definitely allow our customers to file an unauthorized claim against a transaction if it is showing on your PayPal account under Activity.
Hope this helps!
Kudos and Solved are highly appreciated.
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