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Kristy21
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Posted on
Apr-22-2020
05:43 AM
Has anyone been able to directly speak with a customer representative during the Covid 19 pandemic? I had some account fraud where almost $1000 was taken and I can’t get a hold of anyone to help me!
1 REPLY 1
cpat0204
PayPal Employee
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Apr-23-2020
07:34 AM
Welcome to the Community Forum! Though our response times may be delayed, be assured we’re here. Due to Covid -19 we limited customer staffing support. Basing on your post , there is an account fraud where almost $1000 was taken from your account. If this is the case, you may
let us know right away in the Resolution Center so we can have it investigated.
Here's how : How do I report unauthorized PayPal account activity?
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