Help!

Paul_KZ
Contributor
Contributor

Hello, please help me solve the problem.
Yesterday I accidentally saw a notification that I had money debited from my card.
Found that the write-off was from PayPal.
I looked at the transaction, and the message was that it was an Ad On Facebook. And this payment is unclear how it was registered in automatic payments.
I don't use Facebook for a long time, I don't run ads, not on Facebook or instagram.
How can I cancel this payment and cancel it?

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Paul_KZ 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

JohnCody
Contributor
Contributor

Hey, did you manage to get this issue resolved? Same problem here. 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.