Help

[Shaneara]

How can i transfer my money from a PayPal account I don’t have an access to the email again since my money I’ve been hold after 180days but can still access the PayPal app only I need help on getting out my money

[PayPal_Martina]

Hi @Shaneara,

Thank you for your post and welcome to the Community Forum!

In general, if you have been told that you can only withdraw your funds after 180 days, it sounds like your account was limited. In that case, you will receive an email once your funds are released. If you have received the email, I would recommend logging in from a Mobile browser or from a laptop/PC to withdraw your funds. If you're facing issues withdrawing your funds, you can contact our Customer Service for assistance. 

If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal). 

I hope this helps!

Martina