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Help with verifying identity

sarj5429
Contributor

Help with verifying identity

Hey all of  a sudden my account has seized up and is asking me to verify my identity again. I think it could be because me and my friend were sharing a prepaid gift card and he said his account is having trouble aswell. How can i get full access to my account again

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Help with verifying identity

@sarj5429 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.