Help with dispute as a seller

Tightknickers1
Contributor
Contributor
I sold some genuine fragrance back in nov 2020 via ebay. The buyer has JUST contacted me telling me she wants a refund as she doesn't think its genuine (it is by the way). Shes opened a dispute against me. What do i do now as a seller as i cant afford to refund her £85 from a sale that took place 5 months ago!
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