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Help with customer service

New Community Member

Help with customer service

Can anyone give me a suggestion on how to get a hold of customer service if you can't get them on the phone and they're not sending you messages back. My account is limited at the moment and has been since November 26th and still hasn't been resolved. Anyone have any suggestions?
1 REPLY 1
Esteemed Advisor

Re: Help with customer service

@Cdorr5487 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.