I first opened a case July as item has not arrived I went on hoilday and in that wk it was delievered we had bad weather and the item was in a right wet state when I returned home I updated PayPal and informed them which they changed the case to item not as described the seller in July stated if I returned the item they would refund and sent an address but the address was written in Chinese??? I told PayPal and they twice contacted the seller 4 an translation and said if seller didn't reply by Aug the case would be closed in my favour when the date arrived it got altered twice and now it says the seller accepts the item and will refund when sent bk by 10 Oct I have sent several messages stating I can't write Chinese but no-one is helping me the case no 79090370 please advise and 3 months later I feel this is unfair
