Help whit send money limitation

Cristian851
New Community Member
I tried to send some money to my sister and they said it it's a limitation on my account. I done what they ask me tho lift the limitation prove my identity but after 3 days stil don't receive an answer from PayPal or an email. What should I doo? Thanks in advanse
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cristian851 

 

Allow a few weeks as guess they are busy at the moment !!

If not contact for an update?


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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