Help stop payments

Maybella82
New Community Member
How do you stop payments when u didn’t authorize them???
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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Maybella82

 

Locate the payment transactions in your activity page, click on it and click on "report a problem" to file a dispute.  If you have any automatic payments set up and forgotten  about go to your account settings > payment > manage automatic payments. Click on a merchant and click Cancel. Secure your device, apps by logging out of them, change passwords.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Maybella82

 

Locate the payment transactions in your activity page, click on it and click on "report a problem" to file a dispute.  If you have any automatic payments set up and forgotten  about go to your account settings > payment > manage automatic payments. Click on a merchant and click Cancel. Secure your device, apps by logging out of them, change passwords.


Kudos & Solved are greatly appreciated. 🙂
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