Help re buyer keeping item purchased and paypal refund them after ebay ruled in sellers favour
I sold an item on ebay before Christmas and sent them quickly. Buyer questioned size and I confirmed via photo and message . Upon arrival buyer made claim via ebay that they did not fit and ebay ruled in my favour. Buyer then decided to take it to paypal as “item not as described “ stating that they did not fit her daughter....... How on earth is this an item not as described. Paypal sent a refund to buyer, and buyer kept the shoes.