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Help please

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New Community Member

Help please

Hi I have been having this problem on PayPal over a week now, it seems PayPal can't confirm the documents I've been sending them to confirm my identity, my cash is freeze on PayPal now since I can't access or send any cash. Any one have a knowledge how to fix it?
1 REPLY 1
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Esteemed Advisor

Re: Help please

@Vilma13 


You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.