Help me

[Likuwa]

How can I get my money back I claim that the was authorized but it's me who sent it to that person the only problem the guy didn't deliver the service that I paid the money for, now Paypal block the money from the other guy to receive it and it did not come back to me

[kernowlass · Accepted solution]

@Likuwa 

You should have opened a dispute for non receipt of item (or service) and not unauthorised.

Unauthorised is saying your paypal account was hacked and used without your consent to make that transaction. As that was not the case you would always lose if you did make that transaction.

You can open a dispute for non receipt as long as you did NOT use the friends / family option, if you did then you lost our buyer protection.

[Likuwa]

I never knew you, so which means which means I won't get my money back but I explained to them the situation and I used friend and family options it's alot of money, atleast PayPal should pay me back

[kernowlass]

@Likuwa 

As i said above, you had buyer protection as long as you DID NOT use the family / friends option..................

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well.

[Likuwa]

Okay thanks, anyways I just lost

[kernowlass]

@Likuwa 

Well you would if you paid that way as you sent a 'gift' of money to someone and didn't pay for goods.

[Likuwa]

But who have the money now Paypal or the one I sent the money too in this case?

[kernowlass]

@Likuwa 

If you sent the payment then the person you sent it to has it.

[Likuwa]

He I claiming apparently he don't have but was taken buy PayPal