Help! Unable to close account!

TravisT3
Contributor
Contributor

Hi, I set up my Paypal account for a month ago but I didn't realise it was set up as a business. Now I'm unable to resolve the limitation nor could I delete my Paypal account to make it into a personal one. Please help me!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@TravisT3 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




.


Advice is voluntary.
Kudos / Solution appreciated.
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TravisT3
Contributor
Contributor

@kernowlass 
I tried to close the business account. But there is limitations for it to submit couple documents related to the business licence which I do not have it. I tried the Facebook but it was an automated bot replying. 

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