Help Please!!

[AstroD]

Hey guys..

So my laptop got keylogged and someone got into my paypal account and ordered something from Levis.. 

payment is still pending

and can someone please help me how to cancel payment.

Thanks

[kernowlass]

@AstroD

The only time you can cancel a payment is when it has been sent to an incorrect / non-existant email address.

If its pending and not claimed or authorised it will 'time out' at 30 days.

If it completes then you can file a dispute.

[PayPal_Olivia]

Hi @AstroD,

I'm sorry that you've had unauthorized access to your account! I realize it's been a while since this happened, but I hope that you've received a refund. If you have not yet received the funds back, please follow these steps to report the unauthorized activity. If for any reason those steps do not work, please contact PayPal customer service to report. To contact customer service, please click Help & Contact at the bottom of any PayPal page for contact options, or reach out by Facebook or Twitter.

I hope this helps!

Olivia