Help! I closed my account, but now I need to initiate a dispute because my goods haven't arrived

isambard1000
New Community Member

I closed my PayPal account a few days ago, I'm having to pre-emptively tighten by belt in anticipation of the effects on my work caused by Covid 19.

 

It now occurs to me that I shouldn't have done this:

On 3 March I paid £612 to a business using PayPal (three weeks ago now). I have contacted the business several times and not had a response since. Having closed my account how can I initiate a dispute with PayPal?

 

Help/advice greatly appreciated!

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1 REPLY 1

WarrenPink
PayPal Employee
PayPal Employee

Hello @isambard1000,  I hope you're doing well!

 

Once you closed an account, there's no more option for us to reopen it. Account closure is permanent. One option that you can do is if you've paid it using card, you may contact your card issuer to seek assistance. Hope this helps! Stay Safe

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