Please keep in mind that you can't close a PayPal account if there are limitations, unresolved issues, or a balance. If you're receiving this error message when attempting to close the account, I recommend contacting our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
