Hate to leave but PayPal supporting Chinese sellers

WHW2
Contributor
Contributor

I ordered two things and both were from China although that was well hidden in the ads both on Facebook. So you know they took an eternity to arrive. The first dispute concerned getting the wrong items. I ordered carts and got watches.  I just accepted getting half my money back and cut my losses. The second items arrived smashed and were also not what I ordered. After several weeks, I am told to send the items back. After waiting forever, I had already thrown the items in the trash. Now I can’t seem to respond and am just told to send the items back to China. I lost a lot of money for me.  I hate to leave, but can’t support any organization  that supports such horrible companies.  

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kernowlass
Esteemed Advisor
Esteemed Advisor

@WHW2 

 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.





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