HappyLucky-Com

[PrairieGma01]

 I got stung ordering saws from MENG.  Is this another Chinese terrible hoax?  Any experience with Happy Lucky-Com?

[kernowlass · Accepted solution]

@PrairieGma01 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If you lose because seller provides a fake tracking number (likely) then post back for more advice.
If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/us/webapps/mpp/returns

[Sailorbrit]

thank you!  your info was helpful and I followed your advice!

[1joan]

Word needs to get out about these rip-off artists! How do we get the word out?

[LindyInTexas]

Yup, I ordered a bargain-priced mini-chainsaw, and received a weird jewelry item
with like a keychain on each end. I went back to original confirmation, and ALL the
links go nowhere, with a statement saying effectively "This shop is no longer available".
This is clearly a BIG SCAM.  

[tygh]

Ordered the same item and got the same chain. Have turned this dispute over to PayPal as happylucky offered me 10%, then 20%, then today a 40% refund and, lucky me, I get to keep the chain which they say will cost $20.00 to send back. They paid 55 cents to mail it to me. Glad your issue got resolved Hopefully I'm next....

[jakndl]

I also ordered a saw but it was cozylucky-Com. It was never received and PayPal declined the claim. Said it had been delivered, which it had not. Tracking number was invalid on the link they sent as well as UPS, USPS, and FedEx. The company is no longer there to contact. They seem to use various names to scam people. Disappointed in PayPal’s purchase protection as it seems they don’t approve valid claims siding with the fraudsters.  A credit card company is safer, they work with you.