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Hacked

New Community Member

Hacked

Someone successfully logged in to my account and managed to make a payment but i was not me and charged over $150 dollars to my account. What can I do to get a refund or to prevent it from happening again?
1 REPLY 1
Moderator

Re: Hacked

Hello @vaneshandcrafte,

 

I'm sorry to hear you've run into some unauthorized activity on your account. If you need to report any unauthorized activity through your PayPal account, you can do so through our Resolution Center. Here's a great Help Center article that can guide you through that process: How do I report an unauthorized transaction or account activity?

 

If you do not see the transaction in your PayPal history, we recommend contacting your funding source to see what options you have to report that transaction.

 

Best wishes,

 

 - Jon K

 

 


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