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Hacked, I can't void?

New Community Member

Hacked, I can't void?

Please someone help!

 

Someone has used my paypal to make a transaction somewhere, from doing some research it seems as though they have paid for gucci?

 

They have taken £880 from my account and I can't void please help!!

1 REPLY 1
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Esteemed Advisor

Re: Hacked, I can't void?

@kad6n 

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Unauthorized Payment dispute. Should PayPal determine that the transaction is not unauthorized, you can appeal and ask PayPal to do in-depth review or try disputing through your financial institution when and if the charge is posted, not a temporary pending charge.

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook (UK): https://www.facebook.com/PayPalUK

Twitter (UK): @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂