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Hacked Account and PayPal Problems

gigi321
Contributor

Hacked Account and PayPal Problems

My account was hacked. I froze funds in my account to get this resolved, and I was able to gain access again.

 

However, this afternoon, I received an email from PayPal saying "You can no longer use PayPal."  I am so frustrated.  I set up this account recently, linked it to my credit card, received a payment from ebay, and then all of a sudden, someone took over my account, and PayPal blames me and closes the account.

 

How do I get my money out of the account?  How do I ensure nobody else uses my information?  Was there a security breach?

 

The email continues, "After a review, we decided to permanently limit your account as we found potential risk associated with it.  You'll not be able to use PayPal to send and receive money or shop online."  Wth.  I did nothing wrong but because I was hacked, I am now locked out of using PayPal.  And then I have to wait "for up to 180 days" for the to email me with information on accessing my funds.

 

Anybody else have this issue?  I hope that I never have to use PayPal again.  This has wasted so much of my time.

 

SO FRUSTRATED!